At Kiteworks, the reliability, scalability, and security of our cloud infrastructure are essential to delivering trusted solutions to our customers. As our platform continues to grow, we are investing in strengthening our Cloud Operations capabilities to ensure our systems remain highly available, resilient, and efficient at scale.

We are looking for a Senior Cloud Operations Engineer and we are open to either a Lead or a very strong Senior Individual Contributor - to design, build, and operate the cloud platforms that power Kiteworks’ products across different cloud providers: AWS, Azure and Plusserver. In this role, you will work closely with engineering, security, and infrastructure teams to improve platform reliability, advance Site Reliability Engineering practices, and build automation, observability, and CI/CD systems that support a fast-moving and scalable development environment.

What You'll Do

• Lead design and operation of highly available, scalable cloud platforms across AWS/Azure/Plusserver, with deep expertise in Kubernetes, GitLabs using Argo CD, and Infrastructure as Code (Terraform/CloudFormation).
• Drive Site Reliability Engineering practices including SLI/SLO definition, error budgets, incident management, post-incident reviews, capacity planning, and continuous reliability and cost optimization initiatives.
• Establish and manage observability, CI/CD, and automation frameworks leveraging tools such as Jenkins and GitLab, while enforcing security, compliance, and governance standards.
• Provide program-level leadership by managing cross-functional initiatives, defining roadmaps and OKRs, tracking delivery milestones, managing risks and dependencies, and driving execution through Agile/Scrum methodologies using tools such as Jira.
• Own program management for Cloud Operations initiatives, aligning Cloud Ops, SRE, and engineering stakeholders to deliver scalable platform improvements, reliability programs, and operational tooling through structured planning, tracking, and execution.
• Maintain secure cloud environments by enforcing access controls, monitoring, and configuration management aligned with ISO 27001 and data protection requirements.
• Participate in a rotating on-call schedule, providing rapid incident triage and response for production issues across customer-facing environments.

What You’ll Bring

• 7+ years of experience in Cloud Operations, Site Reliability Engineering (SRE), DevOps, or a similar infrastructure-focused role supporting production systems.
• Experience designing and operating scalable, highly available cloud platforms in AWS and/or Azure.
• Hands-on experience with Kubernetes and containerized environments, including deployment and operational management.
• Experience implementing Infrastructure as Code using tools such as Terraform or CloudFormation.
• Experience building and maintaining CI/CD pipelines using tools like GitLab or Jenkins, with familiarity in GitOps practices and Argo CD.
• Knowledge of SRE principles, including SLIs/SLOs, incident management, post-incident reviews, and reliability improvements.
• Hands-on experience with LDAP and enterprise identity/SSO systems (e.g., Keycloak, OIDC/SAML) would be considered a very big advantage.
• Experience working in Agile/Scrum environments and coordinating cross-functional initiatives using tools such as Jira.

Compensation Range:

• Annual Base Salary Range: RON $420,000 – $472,000
• Base pay depends on many factors, such as location, education, experience, and skills.

Job Benefits

• Your Workplace: Hybrid flexibility—collaborate in the office and work remotely part of the week.
• Your Equipment: Choose between Mac or Microsoft devices to support your best work.
• Your Health: Company-provided medical subscription.
• Your Wellbeing: Access to Sportcard for fitness and wellness activities.
• Your Kiteworks Perks: Daily soft drinks in the office and an annual 250 RON eyewear voucher.
• Your Lifestyle: Meal vouchers worth 20 RON per working day via the Up! Dejun Card.
• Your Celebration: A 300 RON birthday food voucher.
• Your Extra: Competitive compensation package, including stock options.

The Values That Define Us

• Execution – We deliver results with focus, ownership, and consistency. Our teams take initiative, solve challenges proactively, and continuously optimize how we work to create meaningful impact for our customers.
• Transparency – We communicate openly and clearly, ensuring stakeholders have the information they need to make informed decisions. We foster a culture of trust, welcome feedback, and embrace accountability in everything we do.
• Integrity – We uphold the highest standards of honesty and responsibility. Our teams act ethically, consistently honor commitments, and build trust through principled, reliable actions.

Commitment to Equal Opportunity & Inclusion
Kiteworks is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

Other requirements
Ability to meet Kiteworks, customer, and/or government security screening requirements for this role. These requirements include, but are not limited to, the following specialized security screenings:
Kiteworks Background Check: This position requires passing the Kiteworks background check upon hire/transfer and every two years thereafter.