Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are simple and efficient.

We’re both a financial services and a software company and one of Europe’s fastest growing fintech companies. Operating in the UK, Italy and Ireland, we’re over 350 employees (from 26 nationalities) strong.

We’re a place where anyone can thrive. We’re all about doing the right things for the right reasons, high standards, ambition, drive and focus.

What’s in it for you

• Competitive salary
  
• Private healthcare for you and your family
  
• Pension scheme
  
• Flexible working options including working from home or our Marylebone office
  
• 60 days’ work anywhere, even outside the UK if you want
  
• 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday
  
• Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget
  
• Employee Assistance Programme and wellbeing portal
  

The Role

The Accounts Receivable Assistant supports the Finance team in managing billing, collections, and customer account closures. This role ensures accuracy in invoicing, timely payment collection, and effective resolution of customer queries, contributing to efficient cash flow and strong customer relationships.

Account Closures (Customer- and Company-Initiated)

• Manage customer-initiated account closures, ensuring billing aligns with contractual terms.
  
• Issue invoices in advance and resolve closure-related cases promptly.
  
• Collaborate with the Tech team to enhance closure processes.
  
• Ensure all outstanding balances are collected before account termination.
  
• Verify customer liquidation or dissolution dates for company-initiated closures.
  
• Issue credit notes for invoices generated post-liquidation in line with policy.
  
• Identify and implement process improvements to prevent post-liquidation billing.
  

Billing & Credit Control

• Ensure accurate billing, timely collections, and compliance with debt collection policies.
  
• Manage manual invoicing for customers with non-standard billing needs.
  
• Review contract details and understand billing implications.
  
• Issue credit notes following company policy.
  

Customer Account Management

• Respond to customer queries and complaints, coordinating with relevant teams for swift resolution.
  
• Monitor and follow up on overdue payments to ensure adherence to payment terms.
  
• Provide regular updates on account status and escalate key issues as needed.
  

Reporting & Month-End Activities

• Support month-end close and ensure timely reporting.
  
• Prepare fluctuation analyses and investigate anomalies.
  
• Provide reporting and updates to finance leadership.
  

General Administration

• Maintain accurate records and documentation for credit control and AR activities.
  
• Perform other administrative
  

We're looking for someone who must have:

• Experience in Credit Control or Accounts Receivable.
  
• Strong billing experience, ideally in a SaaS or subscription-based environment.
  
• Proficiency in Excel.
  

It would be desirable to have:

• Working knowledge of Salesforce or similar CRM systems desirable but not mandatory.
  
• Fluency in Italian (written and spoken)