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Solution Success Manager



Sydney, NSW, Australia
Posted on Friday, August 11, 2023

At Quantexa we believe that people and organizations make better decisions when those decisions are put in context – we call this Contextual Decision Intelligence. Contextual Decision Intelligence is the new approach to data analysis that shows the relationships between people, places and organizations - all in one place - so you gain the context you need to make more accurate decisions, faster.

Founded in 2016, Quantexa helps organizations make their data more meaningful, and is the world’s leading software company providing a single networked view of internal and external data as an input to analytical and AI models. From compliance, fraud, anti-money laundering and credit risk to customer intelligence and master data management, Quantexa partners with Global Tier 1 Insurers and Banks, Government Agencies and Technology companies to deliver Contextual Decision Intelligence.

Headquartered in London with significant offices in New York, Boston, Toronto, Sydney, Singapore, and Brussels, Quantexa is continuing its expansion, building on our core values of Determination, Ambition, Teamwork and Accountability.


Solution Success Managers play a key role at Quantexa ensuring customers attains value from the Quantexa partnership. You will act as a lead role between technical commercial teams and the customer, supporting the delivery of revenue to the business.

The Role

  • Establish consultative and trusted relationships with clients.
  • Working closely with sales, customers, development, and SMEs (Subject Matter Experts) to design and deliver great solutions to the customer.
  • Translate requirements into business value for our customers, articulate how these can be solved by product capabilities.
  • Provide high quality input to projects and proving exercises
  • Run client workshops, scoping, and evaluation sessions.
  • Deliver presentations and written proposals to senior audiences.
  • The role will report to the regional Head of Solution Success.
  • Identify risks to the customers business outcomes
  • Consulting skills with the focus of solution design to ensure outcomes
  • Partner and work with alongside a commercial or technical teams to bring the best of Quantexa to our clients.

About you

  • Strong balance of both commercial and technical acumen.
  • Excellent written and verbal communication as well as good presentation skills.
  • Ability to build strong personal relationships with customer and internal teams, across commercial and technical roles
  • Strategic thinker who can transition between strategy and detail when required.
  • Driven by doing the right thing for our customers and Quantexa
  • Comfortable with a fast-paced scale up organisation.
  • Be able to influence and take customers on a journey.
  • Comfortable navigating complex stakeholder structures

You have experience in one of the following:

  • Financial services, Government, Insurance
  • FinCrime, KYC, Fraud, Data Management, Risk, Lead Generation

Previously held a role within either:

  • Consulting (with focus on technology)
  • Software or technology firm (technical or commercial role)

Experience with either, or ideally both:

  • Proving projects (POC/V),
  • Large change and implementation programmes

Ideally managed a portfolio of projects, or multiple streams within a programme

Experience working with a data-driven, analytical solution such as Entity Resolution, Network Generation or Advanced Analytics is not required but highly valued.

Why join Quantexa?

We know that just having an excellent glass door rating isn’t enough, so we’ve put together a competitive package as a way of saying thank you for all your hard work and dedication.

We offer:

  • Competitive salary 💰
  • Company bonus
  • 11% Superannuation
  • Private healthcare with Medibank
  • Dental, Orthodontics & Optics Cover
  • Free Calm App Subscription #1 app for meditation, relaxation and sleep 🧘‍♀️
  • 20 days annual leave, 13 national holidays + birthday off! 🌴
  • Ongoing personal development
  • Great WeWork Office Space & Company wide socials

Quantexa is proud to be an Equal Opportunity Employer. We’re dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Regardless of race, beliefs, colour, national origin, gender, sexual orientation, age, marital status, neurodiversity or ableness – whoever you are, if you’re a curious, caring, and an authentic human being who wants to help push the boundaries of what’s possible, we want to hear from you.