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Junior Account Management & Operations Associate

Qogita

Qogita

Sales & Business Development, Operations
Amsterdam, Netherlands · London, UK
Posted on Jan 22, 2025

ABOUT QOGITA

Qogita [Pronounced KO-gi-ta] is on a mission to be the leading B2B wholesale platform of the world. Operating in 30+ countries, we offer an impressive suite of products, APIs, and financial services across multiple categories. Qogita leverages automation and intelligent order allocation algorithms (co-developed with experts from Oxford University) to save distributors, wholesalers, and retailers significant costs.

Our business is scaling rapidly, with substantial revenue and backing from world-class investors who have helped grow companies like Transferwise, Algolia, Shopify, Pinterest, LinkedIn, and Yelp.

WHO YOU ARE

You are a motivated professional with 2-3 years of experience in business operations, account management, or a related field. You’re eager to take on a new challenge where you can apply your expertise, develop new skills, and contribute meaningfully to a fast-paced, high-growth environment.

Attention to detail, excellent organizational skills, and a proactive approach to problem-solving are second nature to you. You excel at building relationships and take pride in helping others succeed. As part of our Supply Success team, you’ll play a critical role in ensuring sellers thrive on our platform, contributing to Qogita’s mission to operate at the highest industry standards.

Since Qogita is a global company with headquarters across the EU, any additional European language skills would be a bonus.

WHO YOU'LL BE WORKING WITH

You’ll join a small, highly diverse, and close-knit team of Qogitians. The Supply Success team is a vital part of our organization, focused on building robust processes, policies, and systems to ensure seamless operations for our sellers.

WHAT YOU'LL BE WORKING ON

  • Reviewing seller KPIs to identify and address underperformance.

  • Collaborating with sellers to provide actionable insights and align them with Qogita’s standards to ensure platform success

  • Driving adoption of automation tools to streamline workflows and improve efficiency.

  • Partnering with the Product team to enhance seller-facing tools and post-sale automation.

  • Resolving order-related issues in collaboration with sellers, ensuring alignment with Qogita’s goals.

QUALIFICATIONS

  • 2-3 years of experience in business operations, account management, or a related field.

  • Strong attention to detail and a proven ability to manage multiple priorities.

  • Excellent communication skills, with a knack for building and maintaining positive relationships.

  • A proactive, problem-solving attitude and the ability to work independently and as part of a team.

  • Comfortable working with admin portals, CRMs, monitoring systems (training provided) and business analytics tools.

PACKAGE, PERKS & BENEFITS

  • Competitive salary.

  • 26 days annual leave + 3 personal days per year.

  • Access to an annual Learning & Development budget to grow your skills.

  • Pension contribution

  • Bi-yearly performance-based bonus

  • Onboarding home-office package to set you up for success.

  • Office socials and the opportunity to attend our annual company-wide offsite events.