Partner Operations Engineer
ONUM
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
We are looking for a new team member to join as a Marketplace Platform Engineer (Engineer II) career level to help us maintain the CrowdStrike Store listings and service while ensuring our customers have a great CrowdStrike Store app experience. This includes the sustainment of bespoke Store integrations with internal and external partners.
The Store listing and integration ecosystem spans the cybersecurity industry – maintaining awareness of cybersecurity industry segments and familiarity with the Falcon platform will be essential skills to build and maintain as part of the role, as will the building of new engineering skills to contribute to and help maintain containerized services that support Store and cloud marketplace.
Operational responsibilities for this role requires a disciplined team to ensure quick resolution of internal stakeholder, partner and customer issues, while drive for efficiency is necessary as the Store and cloud marketplace ecosystem grows.
About the Team:
We are part of larger platform team that maintains multiple platform features and includes 1 Marketplace Platform Engineer and 2 other Store engineers. We also work with the Foundry and Fusion platform teams as part of the Store listing and integration sustainment.
Our Tech Stack:
LogScale (aka, Humio) / Splunk
Kafka / Kubernetes / Golang (APIs) / Python
REST / JSON / GraphQL / Oauth
PostgreSQL / Cassandra / OpenSearch
What You’ll Do:
Work with internal stakeholders to create CrowdStrike module listings for customer trials and enhance the Store service in order to deliver new capabilities needed for these listings
The process from partner integration implementation has many twists and turns – you will be an enabler for many steps in that process, from inception to operational sustainment
Gain experience collaborating with and supporting companies that are on the cutting edge of cybersecurity
Respond to customer initiated support requests for Store trials and integrations through Logscale log analysis and Store service troubleshooting
Participate in the planning and execution of of the Store platform expansion with the Store Product Manager and peer platform engineering team
What You’ll Need:
You have 2+ years of experience in a customer or partner facing support role
You have a good working knowledge of 1 or more cloud platforms (AWS, GCP, etc.)
You have demonstrated coding skills in 1 or more languages such as Python, Ruby, Bash, Java, C#, or Go
You are knowledgeable and can effectively communicate API concepts with partners, such as REST, JSON, Oauth, GraphQL in support of their app implementation
Your passion and working knowledge of cyber security industry and segments (EDR/XDR, IOCs) means you can quickly ramp-up on the Falcon platform and underlying APIs
#LI-GO1
Benefits of Working at CrowdStrike:
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
