Based in the vibrant regions of Bonn or Berlin and offering hybrid (80% remote + 20% office) working options, we are seeking an Engineering Leadership Role for our dynamic team. In this role, you will mentor and foster the growth of a diverse group of product-oriented developers, and play a pivotal role in the continuous improvement of our Software-as-a-Service product. You will tackle complex customer and architectural challenges by creating scalable, resilient software using a cutting-edge tech stack within a microservice architecture. We are looking for someone who can combine their stellar technical acumen with extraordinary leadership capabilities to help us become a world-class engineering organization.

Your team, known as Phoenix, is responsible for creating Chatbots for MS Teams and Slack, as well as a Portal all of which serve a wide variety of external users within our customer’s IT organization. We commit ourselves to integrate open source development practices in our processes to foster collaboration and transparency.

WHAT'S IN OUR TECH TOOLKIT?

Our microservices are built with node.js 18, Java 17, and Python 3.9. We utilize the Azure ecosystem for our infrastructure, with technologies like Kubernetes & Docker, API technologies like REST and GraphQL, event-driven architecture, PostgreSQL, Elasticsearch, and more. For our front end, we work with Angular 15. More details on our tech stack can be found here.

WHO ARE WE SEEKING? An individual who can:

• Build and lead engineering teams in line with our Engineering Values.
• Address challenges at scale and deliver customer value in a SaaS product environment.
• Foster a culture of continuous learning, proactiveness, and curiosity.

Required Qualifications:

• 5+ years engineering experience.
• 2+ years Experience in leading engineering teams.
• Excellent spoken and written communication skills in English.
• Openness to occasional onsite work at our Berlin or Bonn office.

Bonus Qualifications:

• Prior knowledge in chatbot development for MS Teams / Slack or in mobile / responsive web-frontends

WHAT WILL YOUR ROLE INVOLVE?

• Encourage growth and foster a positive culture through individual and team sessions.
• Continually guide your team towards improving the development process and embedding customer-centric thinking into their DNA.
• Inspire your team to collaborate, share knowledge, and think outside the box.
• Participate in hiring efforts to expand your team.
• Collaborate closely with Product Management and UX experts.
• Develop professionally through leadership and buddy programs, training budgets, and a supportive community of leaders.
• Build the best possible product for our customers, with a customer-first, outcome-oriented mindset.
• Use your engineering experience and strong problem-solving skills to improve our software and implement agile methodologies.

WHY JOIN US? Here's why:

• We are experiencing strong growth both in terms of ARR and team size, even in challenging economic phases, thanks to our focus on sustainable and profitable scaling.
• Our products are industry-leading with satisfied customers, as reflected by our NPS of 70. We solve problems rather than just implementing features, driven by close contact with our customers and a deep understanding of how they use our products.
• Our "we build it, we run it" ethos ensures our customers can rely on resilient and high-performing products. We stay ahead of issues through automation, alerting, SRE practices, and on-call duties, without a separate operations department.
• We prioritize continuous improvement, collaboration, and knowledge sharing. We constantly evolve our engineering practices and skills to create a software architecture that supports job satisfaction and long-term success.
• We emphasize open access to leadership, transparency, and personal growth. We've successfully helped many software engineers grow with the company into engineering manager or technical lead positions. You'll continue this success story while we provide you with opportunities for further growth.
• We believe in work-life balance and encourage our employees to pursue interests outside of work. We offer a hybrid working environment, providing high flexibility while also giving you the chance to connect with colleagues in our offices from time to time.