Find a new opportunity within our portfolio


Sales Development Representative



Sales & Business Development
Atlanta, GA, USA · Atlanta, GA, USA · Nashville, TN, USA
Posted on Tuesday, June 6, 2023

About Gelato
Gelato has built the world's largest and most global platform for on-demand production and fulfillment of customized products. Today, those products are part of huge markets, such as apparel, wall-art, drinkware, digitally printed books, greeting cards. In the future, the market opportunities are endless thanks to new technologies such as 3D printing. We support a new wave of e-commerce entrepreneurs to sell their creativity globally, with a more local and sustainable production. With local production and exact matching of supply and demand, there is no waste, and carbon emissions are reduced.We support a new wave of e-commerce entrepreneurs and the global shift towards local and more sustainable production.

We own no assets - we build the software that connects world-class production facilities all across the world. We have more than 100 production partners in 33 countries. In 72 hours we can reach more than 5 billion people with customized products in a smarter, faster, and greener way.

What you will be doing
Gelato sits at the intersection of some of today’s most important trends: the continued rise and embrace of the creator economy, global supply chains, and e-commerce, and building toward a more sustainable future. Through effective and innovative communication strategies and activities, we want to claim our place within this space as a recognized and sought-after industry voice and leader, and as the leading production-on-demand company for any global e-commerce seller.

As a Sales Development Representative in Gelato, you will have a huge impact on our business growth, and will be supporting the sales process while developing early partnerships with our customers. You will discover qualified opportunities and establish long-term relationships by responding to inbound interests and target outbound prospects. This is an excellent opportunity to be a founding member of our sales organization and have a great deal of ownership over the sales process and development as our team grows.

  • Own top-of-funnel sales activities, including qualifying inbound leads, targeting qualified prospects, and managing introductory calls with new customers

  • Be a trusted advisor to our customers, championing the benefits of Gelato

  • Meet and exceed sales quotas and revenue targets

  • Manage the leads and deal pipeline in the CRM, keep track of the required data, call out interesting elements and help derive sales insights

  • Follow-up on inbound leads and provide appropriate information to foster lead relationships.

  • Proactively seek new business opportunities in the market

  • Represent the client perspective in internal workflows; collaborate with marketing, product-, and engineering teams

Who you are
You have a start-up mentality, incredible stamina, resilience, and grit. You’re a doer. You change until you win. You feel comfortable getting your hands dirty while never losing sight of long-term ambition. You are confident in your abilities and experience, yet humble and curious in your execution. Embracing change, complexity, and ambiguity while also navigating a little bit of chaos is essential for success in this role. Working in Gelato means not only thriving in such an environment, but also finding comfort in being uncomfortable.

  • 2+ years of experience in B2B sales, preferably in e-commerce, logistics, operations, or SaaS

  • Thrives in a high growth, entrepreneurial, and ambiguous environment

  • Identify new business opportunities and actively pursue revenue from new clients to achieve quarterly and annual revenue goals

  • Excellent relationship-building skills

  • Familiarity with CRM systems and sales reporting tools

  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with customers and internal stakeholders

What it’s like to work at Gelato
We are a customer-obsessed team with the ambition to change the world by connecting technology to the printing industry and making it much more sustainable. Everyone who joins our team must feel genuinely intrigued and motivated by our mission. We expect a lot. We are a driven team with big goals, so we seek individuals who are genuinely passionate about their work and possess an entrepreneurial spirit. Our culture is unique and we live by our values, so it's worth learning more about our culture and how we work before presenting your application.