Internal Support & Facility Coordinator

Flatpay
Flatpay

Operations, Customer Service

New Jersey, USA · New York, NY, USA

USD 18-30 / hour

Posted on Sep 16, 2026

About Flatpay

Flatpay is not just another payment solution; we're dedicated to innovating the market for payment solutions and financial services in the SME segment with our customer-centric and transparent services.

We've grown into one of the fastest-growing fintech companies out of the Nordics and Denmark's fastest unicorn company. Today, we're more than 2,000 colleagues across Europe, building products that make a real difference for our customers. We're now launching in the US and are looking for the first people to join our rocket ship out of New York!

We're ambitious, move fast, and like to challenge the status quo - but we also believe work should be fun. We celebrate wins, help each other out, and create an environment where people can do great work while genuinely enjoying the journey.

What you'll do

Our team is growing - and so is our office and everything that needs to run smoothly behind the scenes. As our Internal Support & Facility Coordinator, you'll be the person who keeps day-to-day office life running and makes sure our team can rely on a well-organized, welcoming place to work.

This is a help-with-a-bit-of-everything role. You'll keep track of orders and supplies, coordinate external vendors, and jump in hands-on whenever something needs doing around the office. You combine organization with a get-it-done mentality: you spot what's needed, take care of it, and find a practical solution fast when something unexpected comes up.

Main Responsibilities

  • Order and coordinate materials and equipment for our field sales team, and manage our internal ordering/Shopify page

  • Stay in regular contact with external vendors and service providers, keeping an eye on stock levels and changes

  • Receive deliveries and help out with light handywork around the office

  • Keep the office running day to day - from the reception area to the kitchens - and make sure everything works as it should

  • Make sure the team feels comfortable and the workspace always stays inviting

  • Be the go-to person for the small stuff that keeps an office humming, and pitch in wherever you're needed


Who you are

  • You have 2+ years' experience in office/facility management, operations, hospitality, or a similar hands-on support role is a plus, but not required

  • You're comfortable working on a laptop, Excel doesn't scare you, and you pick up new digital tools and processes quickly

  • You like practical work and are happy to roll up your sleeves

  • You've got a good eye for cleanliness, structure, and efficient workflows

  • Strong communication skills in English

  • You enjoy supporting colleagues and adding to a positive atmosphere

  • You stay level-headed and handle spontaneous situations well

Why Flatpay

Joining Flatpay means stepping into a dynamic environment where innovation is encouraged, and teamwork is celebrated. Here, you'll have the opportunity to make a meaningful impact, contributing to our mission of empowering merchants to succeed.

With us, you’ll experience an ambitious drive to constantly push boundaries and redefine what's possible. While we don’t take ourselves too seriously, we take our responsibility towards our people very seriously. We welcome driven, low-ego individuals who live our values and want to grow with us.

At Flatpay, how we work matters as much as what we achieve.

Happy Humans – We bring energy to our work and create teams people enjoy being part of.

No Assholes – We perform at a high level while treating colleagues and customers with respect.

It’s Our Business, Own It – Everyone takes responsibility and manages their work like it’s their own business.

Start With No – We challenge ideas, think commercially and focus on what truly creates value.

Sky-High Ambitions – We set bold goals and expect people to keep raising the bar.

The Best Argument Wins – Titles don’t decide outcomes. We debate openly to reach the best decisions.

Salary Range - $18 - $30 hour