Product Director – Financial Services

What we’re building

We exist to make data useful. At Eigen, we believe access to the right data at the right time is business critical. We supercharge the way organizations operate by unlocking the value of unstructured data with cutting-edge machine learning technology.

Based in London, New York, and Lisbon, Eigen has over 100 people and is rapidly scaling its operations, people, and customer base.

Our team

Eigen’s talented Product team have responsibility across the technical and legal side of the product. The technical product side works to create Product Roadmaps and supporting engineering sprints, whilst the legal product side focuses on helping our customers to use the platform and to get the most value from it.

You’ll be joining a team of Product Managers, Engineers, Designers and Corporate Legal experts to lead the direction of Science and Engineering teams. Our customers are some of the biggest names in finance, banking, real estate, insurance, food and beverage and the team play an important part in developing new features and making sure our customers are getting the most out of our product and so much more. If you’re passionate about establishing the product vision and strategy, we'd love to speak to you.

Product Director – Financial Services

We are looking for an experienced B2B enterprise Product Director to spearhead our Financial Services vertical. You will have both strong strategic presence and sleeves-rolled-up practical ability and you will be equally at home with senior management and technical teams, either Eigen’s or a client's. This role will report into the SVP, Product.

What you’ll do

• Solving problems within the Financial Services Vertical – you will identify and articulate the repeatable use cases that are in our sweet spot, and then build them.
• Own the Product roadmap for the FS Vertical from R+D, Prototyping and Discovery Process
• Looking after a portfolio of work within our FS Vertical, you will generate an industry strategy for our product and be accountable for the execution of the strategy via solution building, feature engineering, and GtM planning.
• You’ll ultimately grow the role into P&L ownership of the vertical as your plans are realised
• Reduce friction from large-scale technical roll-outs, working with our clients, engineering and service delivery teams to understand and scope detailed requirements.
• Lead requirements gathering sessions and manage change in relation to specified requirements, including assessment of impact, communication, and prioritisation.
• Prepare draft collateral for new releases and product launch campaigns. Our deployment and marketing teams will be early recipients of this collateral.
• Maintain a thorough understanding of broader IT and digital transformation trends that affect our customer base.

What you’ll need

• Passionate about solving problems for our customers in Financial Services, acting as both a Programme Manager and Cheerleader for how Eigen can help our FS clients
• You have top tier Consulting experience and are used to working across complex projects in FS that deliver automation or AI in Commercial or Investment Banking.
• You can demonstrate successful management of a diverse and varied set of deliverables from a strategic roadmap alongside competing client requests; making the difficult calls and managing expectations accordingly.
• You're comfortable working with engineers; you are technical enough to ask good questions, understand current state, and cooperatively evaluate solutions.
• You have a good grasp of machine learning, API products and the associated challenges.
• You proactively seek ways to add value to clients and hold others to account for doing the same.
• You are as comfortable talking with commercial leadership and customers as you are with technical teams. You make complex ideas simple to understand
• You have a collaborative and can-do attitude and enjoy working with a growing team.
• You can turn incomplete, conflicting, or ambiguous inputs into solid action plans.
• You communicate with empathy and precision, and can draw on a range of communication styles to express your ideas and get buy-in.

Who you are

• Intellectually curious. You want to know what makes our clients tick, and why.
• An optimiser. You're energised by the idea of taking an existing product and making it better.
• You are cool under pressure and comfortable adapting to new circumstances in a dynamic and demanding work environment.
• Analytical and a bit of a hustler. You have the ability to crunch numbers from various data sets and formulate tangible business propositions. As you'll rarely work in a perfect data environment, you are comfortable thinking about (and tapping into) new data sources for future use.
• Client focused. You enjoy talking to clients, understanding their requirements and delivering a great solution for them.
• Emotionally intelligent. You can talk to people from different backgrounds and with varying levels of tech know-how (engineering, commercial, product, design). You are able to understand different points of view, motivations and thought processes, then arrive at a coherent viewpoint that brings everyone together.
• A team player. You've got the courage, collaboration and teamwork skills required to succeed in this role.
• Driven and growth-oriented. You put effort into whatever it is you take up and don’t like doing things (whether it’s college, work or hobbies) in half-measures.
• You stay on top of details, record-keeping and timelines. You know that without communication, products and processes break down.