Access Fintech is an innovative risk management service for banks and buyside firms. The service helps firms track the trade lifecycle and get a true sense of prioritized risk, across an increasing number of systems. Access Fintech brings together Fintech providers and in-house technology, orchestrating the interaction of the distributed providers and creating a single visual display of the risk of financial transactions in a globally sharable view.

Read about us at: https://www.linkedin.com/company/access-fintech/

The Job is Evening/ Night/ Weekend shifts – please send a CV only if relevant.

• Actively monitor our microservices-based application, using different monitoring and logging tools. Proactive communication on services and infrastructure health, impacts, escalations, and other critical analysis.
• Respond to events from the monitoring tools, with the goal of restoration of service.
• Provide the first point of contact support; Used as a hub to escalate & communicate to other technical groups/management.
• Manage incidents and trigger on-call policies.
• Add and improve documentation associated with monitoring and procedures.
• Provide first-aid and initial troubleshooting on returning or new problems.
• Work closely with the Developments team, the Operations team, and the Client Services.
• Be the first responder to any incident, drive to resolve ongoing issues, communicate them to the relevant teams, and document them.
• Assist with core infrastructure monitoring including maintenance.
• Work independently and with global teams.

• High sense of responsibility, proven functional and technical analysis skills, handled pressure well, and strong analytical skills.
• Fast learner and comfortable with working in a fast-paced environment.
• Upper English level both spoken and written.
• Computer science student or equivalent.
• Basic knowledge in SQL, AWS, and Networking.
• Worked night/weekend shifts previously.

• Worked in a monitoring environment.